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How to Fix Communication — Learn From My Mistakes

How are you at communications? Chances are, if you read this blog, communication is a critical part of your job. But we’re all overwhelmed and too busy these days — and if you’re like me, that leads to lots of communication problems. For years, I’ve worked on strategies to help myself avoid snafus that pop up when I don’t pay attention to the details. I hadn’t thought about sharing my ideas with anyone else — they were just principles I used to manage my own life.

Earlier this week, I spoke at the Rutherford Cable organization’s breakfast meeting. Cable focuses on women’s leadership and professional advancement. (And full disclosure, I’m the chair-elect of the Board of Directors of the Nashville Cable chapter—but that was actually unrelated to my speaking at Rutherford Cable!)

I speak a fair amount, usually at industry conferences around the country, but this was a general business and civic audience, so I figured they were unlikely to all want to hear about the nuts and bolts of content strategy. However, I know we all face communications challenges, so I put together my thoughts on how to manage those details that trip us up.

In some recent conversations on Twitter, I’ve begun to realize there’s probably a bigger audience for these kinds of ideas. We all struggle with information overload, being pressed for time, and managing multiple streams of communication.

Here are my tips — what’s your best secret for effective communication?

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